Assistant Manager/Supervisor

Job Title: Assistant Manager/Supervisor

Location: Lahaina Shave Ice

Job Type: Full-Time/Part-Time

About Us: Join our vibrant shave ice shop, where we serve up smiles and delicious treats! We pride ourselves on creating a fun and welcoming atmosphere for our customers while delivering top-notch service and the best shave ice.

Position Overview: We are seeking a motivated and enthusiastic Assistant Manager/Supervisor to help lead our team and ensure exceptional customer experiences. This role involves assisting in daily operations, managing staff, scheduling, and maintaining the shop’s standards.

Key Responsibilities:

Assist the General Manager in overseeing daily operations and staff management.

Provide outstanding customer service and resolve customer inquiries or complaints.

Train, mentor, and motivate team members to deliver excellent service.

Ensure cleanliness and organization of the shop.

Manage inventory and assist with ordering supplies as needed.

Monitor employee performance and provide feedback.

Assist in creating a positive work environment that encourages teamwork and collaboration.

Qualifications:

Previous experience in a supervisory or management role, preferably in the food service or retail industry, but not required. Willing to train the right person.

Strong leadership and communication skills.

Passion for customer service and a positive attitude.

Ability to multitask and thrive in a fast-paced environment.

Flexible schedule, including evenings and weekends.

How to Apply: If you’re ready to bring your leadership skills to our team, we’d love to hear from you! Please submit your resume.

Join us in spreading joy, one shave ice at a time!