Senior Manager, Digital Product Program Management Office

Senior Manager, Digital Product Program Management OfficeWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.Program ManagementWhat you'll do

Program Management

Operationalize Ford’s Services Cycle Plan by overseeing the process and tool which aligns Digital Product feature roadmaps to committed Engineering work.

Partner with Services Strategy team to ensure hardware requirements are defined and incorporated into vehicle programs.

Collaborate with key stakeholders from Digital Product, Tech Strategy, Services Strategy, and Technical Program Management to standardize and operationalize services software development at Ford Motor Company.

Support all members of Integrated Services Leadership team to effectively plan and manage complex, cross-functional digital and offline projects from the initial ideation phase through final execution and sustainability.

Communication and Stakeholder Management

Develop streamlined organizational communication and feedback channels, as part of healthy organizational change management; ensure transparency, awareness, knowledge, adoption, and recognition.

Represent Digital Product in weekly stage gate reviews.

Contribute to monthly governance forums, inclusive of Ford Executive Leadership members, to agree upon immediate required actions to resolve blockers and ensure on-deadline execution.

Increase consistency and efficacy across teams, aligning to workforce strategy and business priorities. Ensure Unified Backlog new demand has a robust intake and internal review process with each Digital Product team.

Risk Management

Exhibit strategic thinking capabilities and dynamic problem-solving skills.

Anticipate bottlenecks, provide critical issue management, articulate risks, trade-offs and recommended prioritization based on a balance of business needs, constraints, and customer impact.

Metrics and KPIs

Develop and maintain metrics and KPIs that enable broader transparency and prioritization of work from new demand through launch.

Improve existing Digital Product quarterly business review (QBR) process to drive excellence and accountability in critical business deliverables across the organization.

Continuous Improvement

Identify and implement process improvements to enhance project delivery and efficiency.

Foster a culture of continuous improvement and innovation within the PMO team.

People Management

Act as Individual Contributor (IC) in the first year of the PMO, with the potential opportunity to become a people leader as the PMO evolves over time.

This position is remote unless the candidate lives within 50 miles of the Dearborn, Michigan office then they will be hybrid.You'll have

Bachelor’s degree

10+ years of professional experience in leading organizational transformation and innovation, particularly enterprise agile transformations.

5+ years of experience leading complex, cross-functional projects with autonomy in an unstructured environment.

5+ years of experience creating Key Performance Indicators (KPIs) and associated dashboards to track project performance.

Even better, you may have

Master’s degree

Experience with in-vehicle architectures and their roadmaps, constraints and complexities.

Superior communication and persuasion skills; ability to communicate complex messages and trade-offs to tell a compelling data-driven story, and deliver recommendations for business action.

Ability to think critically and apply a design/systems thinking approach toward operationally efficient work

2+ years of Product Management / Product Ownership of embedded hardware or software development.

Familiarity with Jira, including as a Systems Administrator.

Process documentation and training experience.

Passion for self-growth and desire to learn new skills and gain knowledge.

Ability to influence without authority.

Entrepreneurial spirit, persistence, and resilience; methodical thinker with an ability to thrive on and drive change while navigating ambiguity.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:https://fordcareers.co/LL5NonHTHDVisa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.#LI-RemoteRequisition ID : 35105