Staff Associate

NorthStar Memorial Group is seeking a Staff Associate at Nakamura Mortuary in Wailuku, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

Collaborate with funeral directors with events held on-site, including services and arrangement conferences

Establish and maintain strong business relationships with families

Always maintain reverence and respect for the deceased

Assist in preparing the memorial area for the family before the services start

Ensure that flowers and other memorabilia are returned to the family after services

Answer customer inquiries professionally, either by phone or in person

Qualifications

1 year of experience in customer service preferred

Experience handling difficult situations

Funeral professional experience preferred

Salary Range:$16-$18/hr.

To apply for this amazing opportunity, click the link provided below:

https://nsmg.hrmdirect.com/employment/job-opening.php?req=3203462&reqloc=393108&&custsort1=-1#job

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.