Inbound Sales Representative

Inbound Sales Representative Date: Sep 11, 2024 Location: Buford, GA, US, 30518 Global IndustrialCorporate OverviewFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.Key Responsibilities

Assists customers with the intent of promoting or selling company products or services through phone, web, fax or mail communication

Provide a basic level of customer support but refers more complex problems to other staff members

Requires an in-depth knowledge of products and services offered

Prepares and follows up on customer quotes as required

Provides pricing and availability of our product to customers

Requests and coordinates discounted prices on large orders

Maintain required call quality level

Inputs all sales orders as a result of customer negotiations

Sells additional product through suggestive selling techniques

Performs other duties as assigned

Competencies and skills

2 + years sales or call center experience a plus

Outstanding written and verbal communication skills

Demonstrated high level of dependability

Basic knowledge of MS Word, Excel, Explorer and Outlook

Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required

EEO/AA StatementGlobal Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.