temp to hire - cs call ctr. expert

temp to hire - cs call ctr. expert.

alpharetta , georgia

posted 1 day ago

job detailssummary

$19.50 - $21 per hour

temp to perm

bachelor degree

category office and administrative support occupations

referenceAB4608964

job detailsFORTUNE 100 FINANCE COMPANY CORPORATE LOCATION NEAR NORTHPOINT MALL & THE AVALON AREA IN ALPHARETTA CALL CENTER CUSTOMER SERVICE REPS NEEDED GREAT OPPORTUNITY FOR 4 YEAR DEGREE COLLEGE GRADS TRAINING BEGINS - October 2nd MUST HAVE A MINIMUM OF: 1) A BACHELOR'S - $21.00 2) 2 YEARS OF CALL CENTER EXPERIENCE Will be assisting customers with bringing accounts current and any other account related questions. Shifts will fall between the hours of 8am - 8pm, M-F (with some rotating Saturdays from 8am - 12pm which will be considered OT Client will consider hiring "TOP PERFORMERS" after 7-8 months WITH OPPORTUNITY FOR ADVANCEMENT ONCE PERM YOU WILL RECEIVE:

Full benefit package

Auto discounts

Pay increase

Hybrid schedule

Full gym access on site

Tuition reimbursement

Triple pay for working the holidays

MUST PASS CLIENTS BACKGROUND SCREENING PROCESSsalary: $19.5 - $21 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: BachelorsResponsibilitiesJob Duties:

Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available

Process payments and payoffs

Perform miscellaneous task as assigned

Adheres to appropriate Compliance policies and procedures

Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)

Skills

Customer support

Customer Relations

Typing Skills

Telephone Etiquette

Customer Service

Active Listening

Follow-up

Call Center Support

Empathy

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.KDkenneth davis

+1 770 658 3794 (tel:+1 770 658 3794)

Kenneth.Davis@randstadusa.com