Medical Front Desk

Medical Front Desk

Hialeah, FL 33012

Healing Touch C & C Inc

We are looking for a dynamic, organized and efficient Medical front desk.

· Answer multiple phone line promptly and courteously

· Perform Check-in/ out as necessary

· Provide assistance and information to patient when requested.

· Works with transportation and clinical staff to facilitate efficient patient flow.

· Reconciles Patient Sign-in Sheet with Patients Seen Report daily.

· Verifies member’s eligibility prior DOS.

· Call and confirm patient’s appointments and advice of copay if applies.

· Provides patient with instructions and future appointments in accordance with specialist’s order.

· Indexes documents and forwards notes/prescriptions to other locations as necessary.

· Makes the appropriate updates to the system when canceling or confirming appointments.

· Keep clinic and waiting area clean, organized and safe.

· Update No-show list daily and Cancellation policy sheet.

· Reviews and completes tasks assigned daily.

· Complete PSQ at the end of the day

· Monitor SAS Desk during the day

Requirements:

· Work well under pressure

· Must be able to Multitask

· Must be bilingual (English & Spanish)

· Medisoft & Practice Fusion experience a PLUS

· Must be able to work on Saturdays