Customer Service Manager / Dispatcher

Position Summary:

We are HVAC and Roofing Company seeking a Customer Service Manager / Dispatcher to oversee our customer service team and manage the dispatching of service technicians for our growing air conditioning service business. This individual will lead a team of customer service representatives, handle a high volume of customer calls (75+ calls per day), and coordinate scheduling for appointments. The ideal candidate will be an experienced leader, capable of handling customer service issues, managing field technician dispatching, and ensuring smooth day-to-day operations within the office.

Must have 4 years experience in a similar position,

Please do not apply if you do not have experience

To Apply Text the word dispatch to 727-301-0893

key words.

air conditioning ac window plumbing plumber roof sales solar electric dispatch marketing excel sheets Microsoft word