Seasonal Receptionist Crawfordville Office

Department: Client Services / Front Office Operations Employment Type: Seasonal, Hourly Work Schedule: Part-time, including weekdays and Saturdays during peak season. The applicant can expect 35-45 hours per week beginning mid-January.

Employment Period: December through mid-April

Position Summary: As our new Seasonal Receptionist in the Crawfordville office, your day begins by preparing the front desk and reviewing the appointment schedule. You will greet clients, answer and route phone calls, schedule appointments, and ensure client documents are properly printed, processed, and organized for preparers. Throughout the day, you will manage secure document drop-offs and pick-ups, perform accurate data entry, and provide ongoing administrative support to the team. During peak tax season, the environment is quite fast-paced and requires strong multitasking, attention to detail, and a professional, client-focused attitude. You will be the first impression of the business, so beginning each day with a good attitude and a smile goes a long way! Some days will include extended hours and Saturdays as client volume increases.

Essential Duties and Responsibilities:

Perform accurate data entry in office and tax preparation systems

Answer and route incoming telephone calls using professional phone etiquette

Print, process, and organize client documents for preparers and administrative staff

Schedule and manage client appointments in coordination with the office workflow

Facilitate secure client document pick-up and drop-off

Provide general administrative and front-desk support as assigned

Assist with additional duties as needed to support peak-season operations Work Schedule and Seasonal Requirements

Position begins in December and concludes in mid-April

Typical hours early in the season: 10:00 AM – 3:00 PM, Monday–Friday

Typical hours later in the season: 9:00 AM – 4 PM, Monday-Friday

Hours increase mid-season to approximately 30–40 hours per week beginning mid-January

Some Saturdays required (9:00 AM – 3:00 PM) Required Skills and Competencies

Proficiency in Microsoft Excel, Word, and Outlook

Ability to learn and operate industry-specific tax and office software

Strong telephone communication and customer service skills

Ability to multitask effectively in a high-volume environment

Demonstrated critical thinking and problem-solving ability

High level of accuracy and attention to detail Ideal Candidate Profile

Trustworthy, mature, and confident professional demeanor

Strong team-oriented work ethic

Demonstrated ability to adapt to changing workloads and priorities

Ability to work independently with minimal supervision

Detail-oriented with a high standard of accuracy

Excellent interpersonal and client-facing communication skills

Comfortable working in a fast-paced, high-pressure environment

Prior tax office experience is not required

Prior experience in a restaurant or medical office environment is considered a plus