Seeking Retail Sales Associate (Keyholder)

MERCI Boutique is looking for a Sales Associate to assist customers at our retail store. In this role, the Sales Associate will guide customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the Sales Associate will help strengthen our customer relationships and convert new patrons into repeat shoppers. The ideal candidate for this role will have a knack for engaging customers and resolving their concerns. The Sales Associate should be passionate about people and eager to develop new customer-service skills.

Objectives of this role:

Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty

Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions

Inform patrons about product features and benefits, offering opinions and recommendations when appropriate

Maintain a tidy shopping environment and welcoming atmosphere

Represent the company with professionalism and enthusiasm

Treat all customers with respect and courtesy

Responsibilities:

Greet customers as they enter the store

Answer customer questions and assist with requests

Execute purchases and returns at the cash register while checking for accuracy

Restock and organize merchandise on the sales floor

Resolve customer complaints and issues in a timely and professional manner