Catering Customer Service reps

Morton's Gourmet Market in Sarasota is looking for Customer Service Representatives. The ideal candidate for this job is customer-driven, highly organized, and already has experience in serving customers in a professional high-volume atmosphere.

Job Requirements:

-Ability to multi-task

-Interpersonal skills and experience

-Must have an “aim-to-please approach” with customers.

-Customer Service Oriented

-Retail/Food Experience preferred

-Basic computer skills and superior phone etiquette

-Flexible Schedule- Must be willing to work some evenings (until 8 pm) and weekends.

Responsibilities:

-Manage large amounts of incoming calls, catering, and grocery orders

-Build sustainable relationships and trust with customer accounts through open and interactive communication

-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution

-Keep records of customer interactions, process customer accounts, and file documents

-Follow communication procedures, guidelines, and policies

Bonus potential in addition to base salary. Plenty of room for professional growth!

Please send us a cover letter and your professional resume.

GIVE YOURSELF THE BEST CHANCE TO LAND THIS JOB BY FOLLOWING UP WITH US! GIVE US A CALL AT 941-316-6828 TO SET UP AN INTERVIEW. OR BETTER YET, STOP BY THE MARKET, INTRODUCE YOURSELF AND FILL OUT AN APPLICATION. WE'D LOVE TO MEET YOU