Telesales Representative

As a Telesales Representative, you’ll help former owners rediscover the value of vacation ownership. You’ll guide them through a sales process, listen with empathy, and match them with the right product at the right price. This role offers a steady income, biweekly pay, benefits, and the chance to build lasting relationships while driving revenue for Westgate.Duties & ResponsibilitiesMake outbound/receive inbound calls to past owners to generate new sales, and upgrades to restructure their accounts.Re-engage canceled owners by understanding concerns, overcoming objections, and offering tailored product solutions.Manage leads over a 45-day sales cycle with consistent follow-up (calls, emails, texts).Present the full Westgate product portfolio (cross-trained across all inventory).Ensure customer satisfaction by confirming products sold meet needs and expectations.Achieve department standards:50+ calls daily$40,000+ average net volumeAccurately document all interactions and follow company/regulatory policies.Partner effectively with Telesales Team lead who is organizing and assigning leads.