Group Manager, Letters of Credit & Trade Services

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)(accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:The primary responsibility is to manage all aspects relating to the Letter of Credit & Trade Services division. The position will oversee a diverse leadership team tasked with implementing operational strategies to deliver targeted results in service quality, operational performance, compliance and risk. Proactive leader with the ability to be influential and establish positive working relationships across the organization. Is a member of the CIG Loan Operations Leadership Team, reporting to the Head of CIG Loan Operations.Essential Duties and ResponsibilitiesFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Oversee the optimization of the processes and servicing of the Letter of Credit & Trade Services portfolio. Develop and implement programs to support issuances, documentation, funding and servicing of Letters of Credit. Consolidate and document operational processes and consult with other line of business managers to develop enhanced processes and automated workflow solutions.Ensure the existence of acceptable and comprehensive processes and controls to certify adherence to all applicable laws, rules and regulations. Continually evaluate all processes and controls to maintain effective risk governance and operational risk management systems and processes for the line of business.Establish and monitor Key Performance Indicators (KPIs) to ensure operational efforts are aligned with bank standard operating procedures for the respective areas within the Letter of Credit & Trade Services division.Oversee a leadership team, including recruitment, retention, career development, performance management, salary administration, promotions, transfers, succession planning, training, coaching and terminations within established policies and guidelines.Administer the selection, design and implementation of processes, systems and technologies for large, enterprise efforts to improve our Letter of Credit & Trade Services activities.Develop and implement long and short-term strategic goals for the division. Communicate overall purpose, mission and values to ensure teammate alignment and effective execution.Assist with Strategic initiatives up to and including merger related due diligence and post-merger integration activities. Ensure efforts are completed with involvement from all key stakeholders.Serve as a subject matter expert and respond to questions or inquiries concerning policies, procedures, structuring, etc. from auditors, loan review, compliance, and examiners to assist in internal reviews and external examinations. Follow up and correct any items addressed and ensure necessary changes or recommendations have been implemented as directed.Participate in relevant line of business and other meetings to stay informed, collaborate and build strong partnerships in order to achieve the most effective and efficient business resultsStays abreast of market issues and trends, maintains up-to-date knowledge on all Truist credit and lending policies, procedures and regulations.Lead and manage remote teamsQualificationsRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor’s degree in Business, Accounting, legal or related field or equivalent education and related training.Ten years work experience in financial services with seven years of management experience (individual contributors and managers) and ability to lead a large diverse team.Demonstrated leadership, innovation, and strategic planning skills across a broad scope of operational areas, as well as a creative approach to process management.Excellent interpersonal, communication, negotiation, organizational and problem-solving skills.Ability to translate strategic priorities into operational reality; ability to identify and drive organizational and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives; catalyzing new approaches to improve results by transforming organizational culture, systems, or products/services.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.Preferred Qualifications:Advanced graduate degree in Finance, Accounting, Engineering or other related fieldFifteen years of work experience in financial services or related field.Advanced certification in process improvement methodology i.e. Agile, Lean or Six Sigma, etc.Graduate of a leadership development program, banking school or other similar training program at a financial institutionOther Job Requirements / Working ConditionsSitting/Standing/Walking/Bending/Liftingx Sitting (if checked, indicate frequency)Constantly (More than 50% of the time)x Standing (if checked, indicate frequency)Occasionally (Less than 25% of the time)x Walking (if checked, indicate frequency)Occasionally (Less than 25% of the time)x Bending (if checked, indicate frequency)Occasionally (Less than 25% of the time)x Lifting (if checked, indicate pounds)Up to 10 lbs.x Visual / Audio / SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.x Manual Dexterity / KeyboardingAble to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.x AvailabilityAble to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.TravelUp to 25%General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/). Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf)Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)