Service Technician - Window Company

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Service of storefronts, windows, and doors

2. Analyze the punch-out list with the homeowner to ensure completion in an efficient, safe, and

timely manner.

3. Responsible for meeting homeowner needs by providing repair work is completed to the

homeowner's and company's satisfaction.

4. Replace defective parts and assist customers when windows and doors are not working

correctly.

5. Responsible for providing break metal, changing screens, and deglazing glass. (providing

accurate measurements, if needed)

6. Installation of locks, hinges, and related hardware

7. Contact customers with Inspections time frames and service time frames

8. Complete final inspection and cosmetic work if needed, including stucco, trim, drywall, etc.

9. Update Buildertrend for every customer and Coordinators will follow up with each job.

10. Identify and report significant issues or necessary parts needed to complete repairs to the

Coordinator

11. Report to work as scheduled and seek approval from their supervisor(s) in advance for any

changes to the established work schedule, including the use of PTO or late.

12. Commit full effort to job responsibilities during work hours & work respectfully with team

members/fellow service technicians to the best of their ability .

13. Performs other duties as assigned.