FULL TIME CALL CENTER SPECIALIST FOR MEDICAL OFFICE

Immediate Hire available for Call Center Specialist for busy Doctors office

· Call center experience preferred.

· Medical experience preferred.

· Internet savvy and able to learn scheduling software.

· Answer every call in a timely and efficient manner.

· Respond to patients’ inquiries via website and email.

· Manage/maintain check in process for all patients.

· Confirm that all information being entered in the system is both complete and accurate.

· Relays phone messages to appropriate center staff to expedite call back.

· Confirm appointments for following day.

· Other duties as assigned by management.

· Must be fluent in Spanish