Intermediate Software Engineer – ServiceNow

29999BRPosition Title:Intermediate Software Engineer – ServiceNowDepartment:Publix TechnologyLocation:Lakeland, FLDescription:Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.Our Intermediate ServiceNow Developer will provide operational and end-user support for the Service Catalog of products within the fully integrated ITSM solution. This person is responsible for configuring and developing applications and processes using standard ServiceNow scripts and tools. This position requires strong experience administering and configuring the ServiceNow platform.Responsibilities:

Contribute to ongoing design and development efforts related to the ServiceNow platform and integrations at an intermediate level

Automate legacy processes using available ServiceNow workflows and best practices

Assist in analyzing and resolving configuration issues promptly including, but not limited to, Service Catalogs, Workflows and Reporting

Work closely with the business areas and application support teams to improve business processes

Maintain a consistently large, and often dynamic workload ensuring adherence to security best practices and standards for various platforms

Perform complex queries and analysis to ensure the integrity of ServiceNow data

Continue to learn software engineering languages, tools, and environments with special emphasis on ServiceNow

Req ID:29999BRFacility:Lak Information Systems Airside - East B048EState:FloridaFrequency of Pay:MonthlyMinimum Base Pay:7,230Additional Information:Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.Relocation/Household Good Shipment Allowance will NOT be provided.Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.Address:3505 Aviation DrivePotential Annual Pay with Bonus:93,990 - 140,790City:LakelandYear End Bonus:As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.Maximum Base Pay:10,830Required Qualifications:

Bachelor’s degree in computer science or a related analytical field or equivalent experience

3+ years of software engineering experience

3+ years of experience analyzing complex business problems and translating business requirements into technology solutions that factor in system performance, usability, quality, cross-system interdependencies, and scalability.

3+ years of experience administering or developing on the ServiceNow platform.

3+ years of experience working with Software Development Lifecycles (SDLC) and Agile project methodologies.

3+ years of experience supporting relational database systems.

2+ year of web/JavaScript development

Preferred Qualifications:

5+ years of software engineering experience

ServiceNow Certified System Administrator

ServiceNow Certified Developer

ITIL certification or general knowledge in v3 or higher

Experience developing IT Service Management solutions.

Zip Code:33811Benefits Information:

Employee stock ownership plan that contributes Publix stock to associates each year at no cost

An opportunity to purchase additional shares of our privately-held stock

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Paid Parental Leave

Short- and long-term disability insurance

Tuition reimbursement

Free hot lunches (buffet-style) at facilities with a cafeteria

Visit our website to see all of our benefits: Benefits - Jobs (publix.com) (https://jobs-beta.publix.com/benefits/)