Business Process Analyst II

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%Job DescriptionThe world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact together–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?About the team:Within the Transformation Business Unit, our team is referred to as Transformation Operations. We have oversight to the various teams and functions within the Transformation organization. We look after the progress and processes to help things run as efficiently as possible. Part of our functions includes working with these teams to develop plans for delivering the message to all the other groups within Capital Markets and helps drive our overall adoption. Join our team todayAbout the role:As a Business Process Analyst, you'll have an exciting chance to create process change by integrating new processes with existing ones and communicating changes to impacted organizations. The primary focus is on process analysis and re-engineering with an understanding of technical problems and solutions relating to current and future business environments.What you'll be doing:Consult with teams to help increase corporate memory and organizational intelligence, smooth knowledge transfer, reduce misinformation/information pollution, and ensure content is easily searchable/findableUtilize a combination of Office tools, such as SharePoint, Teams, and Viva Engage, to increase collaboration and engagementCreate and edit information pages while implementing SharePoint sites and news articles in support of projectsHelp teams effectively use Confluence wikis for knowledge management while implementing Confluence spacesDocument playbooks that empower teams to create, share, and maintain content effectivelyCoach project teams and help them reach their objectives by using multiple skillsets to increase adoption of processes and tools and increase the project's chances of success.Help teams target their communications to the right audiences and use the right tools for the job.Location: Jacksonville, FLWhat you bring:Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experienceAbility to increase adoption of new processes and persuade others on the best approach to takeExperience with PowerPoint, VivaEngage, PoliteMail, SharePoint, ConfluenceAdvanced communication skills, both verbal and written, with experience creating professional content and presentationsExcellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skillsIn-depth knowledge of financial services industry practices, regulations and processesKnowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologiesAdvanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineeringWhat we offer you:At FIS, we are as committed to growing our employees’ careers as our own business. We offer:Opportunities to innovate in fintechInclusive and diverse team atmosphereProfessional and personal developmentResources to contribute to your communityCompetitive salary and benefitsPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass