PLUMBING DISPATCHER / SERVICE COORDINATOR/ASST SCHEDULER

FULL TIME PLUMBING DISPATCHER / SERVICE COORDINATOR/ASST SCHEDULER

Duties include, but are not limited to:

Responding to inbound customer inquiries via phone/email

Scheduling, follow up, and confirmation of calls

Working with Technicians to schedule jobs

Service Technician schedule management

This position requires:

Minimum 3 years plumbing construction experience

Minimum 3 years customer service experience

Excellent communication skills

Must be focused, daring, yet friendly customer service. 100% customer satisfaction is our goal.

Strong desktop computing skills, including QuickBooks, Microsoft Windows and Office required.

Ability to learn quickly

You must be dependable, punctual, motivated, and well organized.

You must multitask daily office activities, inbound customer inquiries, and technician support.

Initiative, follow through, attention to detail and independent work skills

Must be able to work in a fast-paced environment

We are family owned and have been in business for over 22 years.

Benefits include Health, Dental, and Vision Insurance. We also offer supplemental insurance through Aflac as well as a matching Simple IRA.

If this is the right job for you, please forward your resume.

Tranquility Plumbing, Inc.

4306 Kernel Cr,

Fort Myers, FL 33916