Front Desk Attendant

In the front desk role, you are responsible for the reception and guidance of guests and making sure they have agreeable visits. You are also expected to handle some administrative activities including receiving shipments, and filing and organizing documents. You may be asked to prepare logistical requirements for firm activities. Success in this role is demonstrated by maintaining the cleanliness and quality of front desk activities, as well as organizing supplies and documents.

Front Desk Officer Job Responsibilities and Duties

Answers phone calls courteously

Guides guests and issues guest badges

Handles client complaints

Files documents

Maintains schedules

Plans business travel

Refills office supplies

Receives deliveries

Responds to customer inquiries

Front Desk Officer Job Requirements

Excellent communication skills

Proficiency in computer programs

Planning and organizing abilities

Exceptional interpersonal skills

Ability to work with different groups of people

Multitasking abilities

Efficient time management skills

High school diploma or equivalent required