SERVERS NEEDED for Luxury Property

Server : Part-Time

Summary/Objective:

With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal.

KWPM Culture

As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and being accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.

Duties and Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintain helpful and service oriented customer service approach at all time

Present menus and help customers select food and beverage choices

Clearly communicate menu items and daily specials to diners

Make recommendations to customers and answer questions regarding menu items

Listen intently to the customer’s order and accurately communicate orders to chefs for preparation

Possess a good memory to clearly convey ingredients from menu items and food and drink specials

Deliver food on time to customers

Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience

Set up tables before during and after the shift to prepare for the next diners

Deal with complaints or problems with a positive attitude

Use professional language at all times with customers

Accurately calculate bills, present check to customer and process payment method expeditiously

Supervision:

This position reports to the Food & Beverage Manager.

Work Environment:

Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours

Genuinely helpful, customer service approach

Orderly grooming and exceptional personal hygiene is critical in the dining hall

Adhere to dress code identified by Executive Chef to ensure a safe, sanitary and efficient work atmosphere

Responsible and trustworthy

Hands-on experience in cashier duties

Hours of operation include nights, weekends and holidays

Physical Demands:

Must be able to stand and move swiftly throughout shift. Possess excellent physical condition and stamina

Must be able to reach, bend, kneel, climb, push, pull or lift items weighing up to 50 pounds

Requires auditory and visual skills, and the ability to follow written or oral instructions and procedures

Ability to work quickly and efficiently while getting along with co-workers

Position Type/Expected Hours of Work:

This is a part-time position. The work schedule will likely change throughout the year to accommodate the business needs of the property.

Travel:

No travel is expected for this position.

Required Education and Experience:

Proven experience working in a restaurant as a server or related position

Excellent customer service and communications skills

Problem solving and decision-making skills

Ability to follow all sanitation procedures

Ability to work in a team atmosphere

High school diploma or food safety training

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.