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  • ID
    #50971365
  • Salary
    TBD
  • Source
    Omni Hotels
  • Date
    2024-02-01
  • Deadline
    2024-04-01
 
Full-time

OverviewAmelia Island ResortAt Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match. Job DescriptionThis position will be the rotating manager position assisting with leadership coverage in 12 dining outletsWill deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Must have previous leadership experience in similar environment.Responsibilities

To consistently insure the maximum guest satisfaction while dining in the restaurant.

Pre-meal meeting conducted with service staff on a daily basis.

Supervision of floor during operation.

Insure that service personnel follow service protocol including steps of service.

Monitor timing of guest experience.

Handle all complaints to the guests' satisfaction.

Maintain a consistently smooth running operation.

Make the Front of the House staff weekly schedule.

Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.

Ensure the side-stations are fully stocked with equipment.

All side-work complete and checked out by the manager.

Making sure the beverage machines are functioning properly.

Ensure station rotation in seating.

Assist in seating or service of guests as necessary.

Coordinate all functions in dining room during service.

Monitor productivity of service staff.

Monitor and critique the quality and consistency of the food product.

Making sure special boards and/or descriptions posted accurately.

Continuously check food quality and presentation coming from kitchen.

Maintain food displays during service.

Monitor guest satisfaction and comments regarding food and service.

To be familiar with clients so that there is constant recognition of all repeat guests.

Review reservations on a daily basis and check against the VIP list from the front desk.

All special attention details handled properly.

Maintain the physical atmosphere and cleanliness of the restaurant.

Ensure the staff’s uniforms and appearances meet specifications.

Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.

All menus inspected daily by hostess.

Make sure all equipment in good condition and clean.

Make sure work areas are being maintained neat, orderly and clean.

All lights and music adjusted appropriately for each meal period.

To contribute to the profitability of the restaurant through cost control effectiveness.

Constantly perform positive up-selling techniques with service staff.

Expedite table turnover and table resetting.Implement sales promotions and merchandising programs.

Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.

Know and adhere to all company policies and procedures.

Know emergency procedures (including CPR) and work to prevent accidents.

Be familiar with and enforce all policies related to liquor liability laws.

Perform any and all other duties assigned and/or required by management.

Qualifications

Bachelor’s Degree preferred

Previous Restaurant General Manager Experience required

Previous experience managing multiple outlets preferred

Previous resort experience preferred

Flexible schedule including evenings, weekends, and holidays

Understanding of financial statements and labor productivity

Position requires use of company vehicle at times. Must be able to pass drug screen and obtain Florida or Georgia license once position is accepted. License must be in good standing.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

End of Job Description#IND123Job LocationsUS-FL-Amelia IslandPosted Date3 months ago(11/7/2023 2:48 PM)Requisition ID 2023-100717 of Openings 2Category (Portal Searching) Restaurant Operations

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