Inside Sales / Backup Delivery Services Manager (240)

ABC Supply, the nation’s largest distributor of exterior building products, is seeking a motivated, service-oriented associate to join its team and learn the ins and outs of building materials distribution. In this role, you will undergo product training, learn our internal operations, and grow into a core member of the ABC Supply team.

In this role, you will assist customers as they purchase materials to complete their building and/or remodeling projects. You will serve as a backup Delivery Services manager that will create and/or receive customer product orders, schedules orders for delivery, assigns orders to specific delivery trucks, and routes all deliveries. The right candidate will have great work ethic, superior customer service skills, and the desire to advance within the company.

Specific duties may include:

Answering telephones and entering sales orders

Coordinating customer pickups with the warehouse

Accepting payment and applying it to the appropriate customer account

Scheduling and routing product deliveries

Making sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicle

Assessing job site delivery requirements and assigning appropriate delivery vehicles

Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairs

Keeping customers informed of delivery status

Ensuring that all OSHA and federal road procedures are followed

Participating in the hiring of drivers and material handlers, as well as their performance management

Coordinating fleet maintenance and ensuring all repairs are completed properly

Scheduling new equipment training for drivers and ensuring they are fully certified to operate the equipment

Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updated

Specific qualifications include:

Excellent communication and interpersonal skills

Proven leadership experience

Proficient in Microsoft Office and data entry

Effective time management and prioritization skills

Positive attitude and team player

Detail and service-oriented

Previous dispatch experience is preferred

Mechanical aptitude and knowledge of DOT is a plus

Benefits may include:

Health, dental, and vision coverage - eligible after 60 days, low out of pocket

401(k) with generous company match - eligible after 60 days, immediately vested

Employer paid employee assistance program

Employer paid short term and long term disability

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Pay Rate Information

$22 - 28/hour. Based on experience & qualifications.

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.