Bilingual Front Office Manager/Sales ( English, Spanish)

Bilingual Store Manager

Auto Glass Express and striving to become NOVA's choice for vehicle glass repair and replacement services. We drive business performance with an obsessive focus on having talented people who are inspired to deliver great results.

Right now, we’re looking for a Store Manager/Sales to join our team! The Store Manager will report to the Operations Manager and will lead operations of a store location including assigned associates, controllable expenses, cash management, inventory control, loss prevention, safety, store appearance. This position provides leadership and direction to associates to ensure our customers have a memorable experience.

Who we’re looking for:

Bilingual Person ( English/Spanish)

Someone with Basic Knowledge on Cars and Auto Repair

Someone who can work in a fast-paced environment

Customer service driven

People who lead a team

Someone who is able to explain our processes and sell following a script

Position Responsibilities:

The Store Manager will play a key role in helping us to achieve our goals by focusing on the following responsibilities:

Answer calls to complete sales and order parts

Oversees the day-to-day operation of the store including open and closing procedures, work order management, providing high levels of customer service, adhering to daily scheduling and/or making necessary modifications, inventory management and proper cash handling.

Responds quickly to customer complaints and warranty issues.

Communicates and posts associate performance to goals.

Accountable for ensuring fleet and store assets are accounted for and well maintained.

Assist in the development of and management to the store and market’s sales and profit budget.

May perform the duties and responsibilities of the Technician, Mobile Pro, and/or Repair Specialists.

Ensures compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.