Dental Front Desk Coordinator

We are a fast growing dental office located in Alexandria VA, and we are hiring an additional front desk coordinator with the potential to be promoted as assistant manager. This role will take comprehensive front desk responsibilities including scheduling, checking in/out patients, as well as treatment coordinating. The pay will increase with the increased experience.

Qualifications:

- Must have at least 2 years of dental front desk coordinator experience, including dental insurance verification experience and treatment planning

- Very familiar with dental insurance plans

- Care about delivering the best patient experience

- Hands on experience of patient management software

- Excellent verbal communication

- Being bilingual is preferred

Responsibilities:

- Dental insurance verifications for upcoming appointments

- Prepare and present dentist-diagnosed treatment plans and financial estimates to patients

- Schedule patient appointments

- Reschedule patients who miss appointments

- Contact patients to complete treatment

- Manage dentist schedule

- Assist patients with financial arrangements. Ability to overcome objections

- Execute all treatment paperwork including consent forms, policy forms and exit paperwork

- Adhere to confidentiality, state, federal and HIPAA laws and guidelines

Benefits:

- Pay: starting at $23-30/hour (depending on the experience level)

- Bonus based on collection achievement

- Paid time off

- Paid holidays

- Health insurance

- Complimentary dental care for employees and their family (within the company’s guidelines)

Expected hours: 35 – 40 per week