Front desk/customer service associate

Are you passionate about delivering excellent customer service in a fast-paced, friendly environment? Shoe & Luggage repair shop is looking for a Front Desk/Customer Service Associate to join our team!

Key Responsibilities:

Greet and assist customers with professionalism and a positive attitude.

Bag and tag shoes and luggage for repair, ensuring accuracy and organization.

Input customer drop-offs into the computer system efficiently and correctly.

Provide exceptional customer service by answering questions, addressing concerns, and offering solutions.

Help manage orders, process payments, and handle billing tasks.

Qualifications:

Strong interpersonal and communication skills.

Attention to detail and ability to stay organized in a busy environment.

Basic computer skills and experience with data entry.

Previous experience in customer service or a related role is a plus.

A team player with a willingness to learn and adapt.