Client Service Associate

Job DescriptionWe are seeking a professional and client-focused Client Service Associate to join our Washington, DC office. In this role, you will be the first point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and care. You will support the Client Services team with administrative tasks, project coordination, and ongoing communication with clients and internal departments.ResponsibilitiesServe as a liaison between clients and internal teams to ensure timely resolution of inquiries and service requestsMaintain accurate client records and update databases as neededAssist with the preparation of client presentations, reports, and service materialsSchedule meetings, calls, and follow-ups with clientsTrack and manage client feedback to improve service deliverySupport account managers in day-to-day administrative and coordination tasksEnsure client satisfaction through prompt and courteous communication