Audiovisual Equipment Technician

Req ID: RQ189319Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: NoneJob Family: Video TeleconferencingSkills:Audiovisual Equipment,Audiovisuals,Cisco Technologies,Crestron,TeleconferencingExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Job DescriptionWe are GDIT, one of the largest IT and mission services providers to the government. We offer our customers the power of choice through a vast cloud ecosystem.GDIT is your place. You make it your own by bringing your passion for accelerating the cloud. By owning your opportunity at GDIT, you are helping to ensure our mission is never interrupted.At GDIT, people are our differentiator. As an A/V Equipment Technician supporting Federal Energy Regulatory Commission (FERC), a typical day will include:Job Summary: Responsible for setting up, installing, operating, testing and troubleshooting of audio and video equipment and conference room computers and AV peripherals.Job Description/Primary Responsibilities:· Set up and install AV equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables meetings and presentations.· Set up and operate video and sound equipment.· Work closely and coordinate with meeting organizer and users in preparation for the meeting.· Monitor sound and video feeds to ensure quality and uninterrupted flow of the meeting or presentation.· Ensure AV equipment including conference room computers are maintained and up-to-date with patches and updates.· Conduct (outside of Standard Business Hours, if needed) physical weekly inspections of AV and conference room equipment in all conference rooms and provide weekly report of testing conducted and results.· Fix inoperable or malfunctioning equipment, or, if unable, escalate Service Request to appropriate Vendor· Attend FERC Hearings, monthly FERC Meetings, and technical conferences to provide technical support as needed.· Coordinate with client COR and collaborate with 3rd party vendor for service calls and or warranty repairs of equipment.· Maintain inventory of AV equipment and peripherals· Monitor ticketing system queue for AV meetings and requests for AV equipment.Core Requirements, Skills, and Qualifications:· Provide technical expertise for operating and maintaining audio/video, live broadcasting, webcasting, and conferencing systems for Commission meetings, public hearings and, technical conferences.· Experience with Crestron, Cisco, Extron, SMART Technologies and Polycom equipment as well as virtual meeting platforms including but not limited to: - Webex - Teams - Zoom· Experience running audio/video control boards for live meetings as well as managing virtual components.· Experience with live broadcast including streaming and TV/radio interviews and working with outside press.· Strong customer service skills with a high level of professionalism.· Strong written and oral communication skills, good judgment and discretion.· Ability to remain calm under pressure and work within tight, shifting deadlines.· Effective time management in support of project and operational reporting.· Critical Thinking in support of logical identification, trouble shooting, and resolution of A/V issues.· Ability to plan, coordinate, and collaborate with individual A/V and IT vendors in support of complex conferencing systems.· Ability to read and decipher Visio line drawings for the visualization of signal flow.· Experience in planning, upgrading and maintaining version control of A/V devices as well as security patching as required.· Experience in planning and executing preemptive maintenance on A/V systems as well planning and conducting daily system health checks to ensure user operability.· Active-Learning is required as AV systems, support vendors, and related components change, new systems are added, and customer requirements evolve.Education:· Bachelors and two years or equivalent experience in lieu of degree.· Must be a US Citizen· Clearance: Must be able to obtain Public Trust· Experience: 5-or more years of relevant experience· Certification: Any AV or vendor specific training (Crestron, etc.) and certification is highly desirable.The likely hourly rate for this position is between $31.87 - $43.13. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.