Field Service Technician II - West Coast Service Area (Remote)

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? Honeywell Voice Solutions continues to grow and build its Professional Services Team. We are adding a Field Service Technician to support one of our largest customers. Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.Key Responsibilities:

25% Lead and manage technical projects and tasks

25% Investigate and resolve technical issues

25% Implementation and deployment of Honeywell Solutions

25% Educate and write documentation for customer and field technicians

30% International and domestic travel

YOU MUST HAVE:

3+ experience years of technical experience implementing and supporting software and hardware systems

Must be available for a 24/7 on-call rotation schedule

Customer facing experience

WE VALUE:

Associate degree in Information Technology, Computer Science, Engineering, or equivalent work experience

IT, Project Management, and other technical certifications

Previous experience in Logistics, warehousing, or supply chain

Previous experience with Linux, Windows Server, and MS SQL

Organizational skills, ability to take initiative and work with limited direction

Good written and oral communication

BENEFITS OF WORKING FOR HONEYWELL:In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information click here. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.