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  • ID
    #49519183
  • Job type
    Permanent
  • Salary
    TBD
  • Source
    SAIC
  • Date
    2023-03-21
  • Deadline
    2023-05-20
 
Permanent

Vacancy expired!

Job ID: 2302737

Location: WASHINGTON, DC, US

Date Posted: 2023-02-27

Category: Engineering and Sciences

Subcategory: Field Technician

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: No

Description SAIC is seeking a Field Technician to support our Department of Energy client. Primary duties will include:
  • Communicating effectively and professionally with customers, organizational IT Points of Contact, management, coworkers, via email, MS Teams chat, phone calls.
  • Disconnecting/moving/reconnecting IT equipment (laptops, desktops, docking stations, monitors, printers, scanners, etc.)
  • Removal and wiping of HDDs and SSDs
  • Updating asset assignment and/or location in DOE's personalized Service Now instance (aka DAYS)
  • Installing hardware and related drivers (printers, scanners, dual-monitor stands) Troubleshooting hardware, including but not limited to laptops, desktops, printers, scanners, other peripherals
Qualifications Education and Experience Requirements:
  • High School and two (2) years or more related experience.
  • Experience installing, replacing, troubleshooting hardware preferred Experience with MS Windows preferred Experience with ServiceNow
  • Must be able to meet physical requirements of the position which involves a significant amount of standing, walking, bending, disconnecting and reconnecting cables and peripherals, physically picking up hardware. May involve reaching under desks, behind desks in potentially dirty/dusty locations.
  • Ability to obtain and maintain a DOE BAO clearance (public trust equivalent)
Desired qualifications:
  • A+ Preferred
  • Familiarity with Active Directory
Job location: Primarily the Department of Energy's Forrestal building, but some travel may be required between DC locations and the Germantown, MD location.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

My SAIC Benefits.

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