Service/Sales Manager (WILMINGTON)

We are looking for an Office manager to organize and coordinate administration duties and office procedures for our insurance agency. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness and communication. Office manager duties and responsibilities include feedback to CSR's involving both service and sales, handling initial disciplinarian actions (write ups), training new hires on systems and procedures and both service and sales as well. Previous experience as a Front office manager or Office administrator would be an advantage. A successful Office manager should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.