Operations Manager 2, Multi-Service

Unit Description

Put your passion for people to work and make a real impact on patient satisfaction

Sodexo is seeking a Environmental Service Operation Manager / Multi - Service Manager 2 for Stamford Hospital, located in Stamford, Connecticut. This is a 305 bed facility. This is a 1st. shift position, with alternate weekends and Holidays. This teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfactionOur Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. The position will manage a team of 45 client paid, union staff. This is a 200 bed facility. This teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.The successful candidate will:

be responsible for driving client and patient satisfaction scores;

provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

lead teams and departmental projects and initiatives;

effectively manage the Unit Operating System; and/or

support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;

have customer service and/or guest satisfaction in a healthcare or hospitality;

possess strong leadership skills and has the ability to work independently to drive program;

monitor compliance and reach project target dates of completion;

have experience effectively managing projects within agreed upon timelines;

are results and safety driven;

are proficient with computers and other technology

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. #IWhat We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.Qualifications & RequirementsBasic Education Requirement - Bachelor’s Degreeor equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) servicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.Location US-CT-STAMFORDSystem ID 977584Category General ManagementEmployment Status Full-TimePosted Range $78200 to $118030Company : Segment Desc HOSPITALSOn-Site