Software Configuration Team Manager

DescriptionSAIC is currently hiring a Software Configuration Team Manager to support the RITS program.Primary responsibility for this position is managing the RITS Software License Management Team to support the needs of the business.Job Duties:

Implements, monitors, evaluates, and verifies corrective and/or preventive actions to address team performance issues in a virtual environment.

Develop, negotiate, baseline, and monitor progress using agreed-upon performance metrics, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs).

Manages the team’s work queue to ensure compliance with approved performance metrics, KPIs, and SLAs.

Reviews, oversees, and approves updated standard operating procedures and work instructions to ensure license management and contract management activities are performed consistently.

Provides input to RITS Project Management Office (PMO) Technical Direction Plan (TDP)/Technical Direction Letter (TDL) planning to ensure licensing and Software Lifecycle Management processes are addressed.

Collaborates with other RITS teams, contractors, and Government to identify opportunities for data quality and process improvements.

Extensive experience with software asset management best practices with a focus on license compliance and data management.

Understanding of both ServiceNow Configuration Management Database (CMDB), SAM Professional, and Contract Module; as well as Flexera FlexNet Manager Suite.

Familiarity with government purchasing activities.

Familiarity with IT Asset Management best practices

QualificationsRequired Educations and Experience:

Bachelors and nine (9) years of experience; four (4) years of experience in lieu of degree

Required Security Clearance:

Must have an active secret clearance

Required Certifications:

IAITAM Certified Software Asset Manager

Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.SAIC accepts applications on an ongoing basis and there is no deadline.Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

REQNUMBER: 2404443SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability