Customer Service Specialist

Aston Carter is hiring Customer Service Specialist in the Littleton Colorado Area!Benefits of the Role

Work life balance

Fast paced environment

Great company culture

Job Description

Will be handling about 25-30 phone calls per day from customers regarding pricing/discounts, requests for quotes, and shipping time updates

Will also be responsive for managing inbox of requests from customers

Will be fielding phone calls from distributors asking for lead time updates

Will utilize ERP system, Excel, and Teams daily for pricing/discounts, and locating shipping information

Responsible for communicating with Ops team to collect additional information to provide to customers

May be dealing with upset customers at times

Additional Skills & Qualifications

2-3+ years of recent experience in an office-based customer service role

Experience dealing with upset customers

Experience utilizing ERP systems

Ability to time manage and having to prioritize tasks quickly and efficiently

Someone who thrives in and wants to work in a fast-paced environment

Critical thinking, problem solving, listening skills, multi-tasking skills, and ability to work well with others required

Proficiency within Microsoft Office products such as Excel, and Teams

Experience working in a customer service role within the manufacturing/industrial market is highly preferred

Thank you for your time and please apply directly with an updated resume!About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.