SSC Housing Program Coordinator

Job Summary:Supports centralized housing program operations and workflows. Coordinates housing applications, screening reviews, housing authority communication, submission of renewal rent increases, completes housing renewals and subsidy-related processes. Ensures efficient processing, compliance, and support for onsite teams throughout the housing lifecycle.Essential Functions: Coordinates housing application setup, renewals administration, and ongoing housing authority follow-up. Uses internal systems to manage workflows and support timely processing of housing program requests.Key responsibilities include:Manage the Voucher Applications / Affordable inboxes and housing trackers to monitor application / renewal status, outstanding items, and housing authority follow-upSet up and process Section 8 voucher and other rental assistance applications in Entrata, including income reviews, screening reviews, and RFTA preparationSubmit RFTA packets and supporting documentation to housing authoritiesEnsure housing renewals are completed in accordance with required policies and procedures included but not limited to submission of rent increases, generation of lease documents, communication with customers, and final execution of lease renewal.Coordinate with housing authorities, case managers, applicants, and onsite teams to support inspections, tenancy approvals, HAP contracts, and outstanding requirementsResearch and resolve housing-related escalations, including subsidy discrepancies, ledger adjustments, payment concerns, and compliance issuesPartner with onsite teams and SSC functions to ensure operational consistency and compliance