DHS Implementation Service Specialist - T-DOC

With a passion for lifeJoin our diverse teams of passionate people and a career that allows you to

develop both personally and professionally. At Getinge we exist to make

life-saving technology accessible for more people. To make a true difference

for our customers - and to save more lives, we need team players, forward

thinkers, and game changers.

Are you looking for an inspiring career? You just found it.Job Overview

The DHS Implementation Service Specialist implements Getinge Digital Health

Solutions (DHS) products for Getinge customers. The position is trained to

assist with implementation of T-DOC.Job Responsibilities and Essential Duties

Work with the DHS Team to perform implementations of DHS systems, including:

Preparing for and configuration of a system setup.

Training Super User and End User to use product effectively.

Working with OR, SPD, IT, and other departments as needed in a

professional manner.

Under the guidance of the Project Manager, participate in onsite and remote

DHS projects. This includes but is not limited to:

Preparing for and configuration of a system setup.

Training Super User and End User to use product effectively.

Working with OR, SPD, IT, and other departments as needed in a

professional manner.

Provide excellent technical support either onsite or via remote services, as

needed.

Ensure adherence to company quality system processes, protocols, and SOP's.

Establish and maintain positive and cooperative working relationships with

customers and colleagues, conducting themselves in a professional and

responsible manner at all times.

Maintain personal competence for meeting job responsibilities through

effective use of product information and technical data provided by the

company and others.

Participate in training seminars, meetings, and on-the-job training

programs. Demonstrate a deep and thorough understanding, and an ability to

apply concepts and knowledge obtained from these training and skill

development sources.

Enhance company's image by participating in regional and national trade

shows when required.

Comply with all company policies and perform other related responsibilities

and assignments as required.Minimum Requirements

B.S. Information Systems, or Information Technology / Electronics related

field, or equivalent combination of education and experience.

1 year technical IT experience implementing and troubleshooting

hardware/software installations. SaaS experience a plus.

3 years experience in Sterile Processing Department using instrument tracking

software.

Intermediate knowledge of client-server technologies and computer networking.

Experience with Electronic Health Records systems a plus.Required Knowledge, Skills and Abilities

Strong attention to detail and highly organized.

Strong team player who thrives in a collaborative environment.

Motivated and able to work without supervision within project scope,

budget, and schedule.

Ability to adapt to a fast-paced continually changing business and work

environment while managing multiple priorities.

Demonstrated ability to resolve issues and maintain strong client relationship

skills. Focused on finding a solution with a "can do" attitude.

Excellent customer training and/or support experience.

Knowledge and experience in IT, medical technology, and/or sterile

processing workflow procedures.

Practical working knowledge of client server technology, networking, and

security.

This position requires travel approximately 50% of the time.

The salary range for this position is $30-35 per hour depending on

experience and location

#LI-MV1About us

With a firm belief that every person and community should have access to the

best possible care, Getinge provides hospitals and life science institutions

with products and solutions aiming to improve clinical results and optimize

workflows. The offering includes products and solutions for intensive care,

cardiovascul r procedures, operating rooms, sterile reprocessing and life

science. Getinge employs over 12,000 people worldwide and the products are

sold in more than 135 countries.Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

Health, Dental, and Vision insurance benefits

401k plan with company match

Paid Time Off

Wellness initiative & Health Assistance Resources

Life Insurance

Short and Long Term Disability Benefits

Health and Dependent Care Flexible Spending Accounts

Commuter Benefits

Parental and Caregiver Leave

Tuition ReimbursementGetinge is an equal opportunity employer and all qualified applicants will

receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, pregnancy,

genetic information, national origin, disability, protected veteran

status or any other characteristic protected by law.Reasonable accommodations