Accounts Payable Lead (Payments & Customer Service)

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The Ikon Pass connects the most iconic mountains across North America, Australia, New Zealand, Japan and Chile, delivering authentic, memorable snow adventures. Alterra Mountain Company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail, and service businesses.

Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

A career with Alterra Mountain Company is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

• Free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. And, discounted rates at non Alterra-owned Ikon Pass destinations.
• Flexible Time Off (FTO) policy for eligible employees to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees
• Commuter benefits (Denver employees only)
• Brand new Alterra Mountain Company office located in Denver’s RiNo Art District neighborhood

The AP Lead will manage the day-to-day accounts payable workflow for Payments and Customer Service. The ideal candidate will be an overachiever that frequently exhibits exceptional attention to detail, identifies and resolves issues, and has a sense of urgency. Reports to AP Manager and leads several members of the AP team. Candidates in this position must have these minimum attributes.

• Competency –Contributes to the development of the department. Recognizes, initiates, and leads improvement activities
• Responsibility –Works on assignments that are complex in nature where considerable judgment, analysis and initiative are required in resolving problems and making recommendations.
• Problem Solving –Has acquired and applies all necessary advanced skills and knowledge for one or more processes or areas
• Teaming –Assignments are received in the form of expected results with considerable individual freedom to decide on work priorities and procedures. May provide functional guidance to others.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

ESSENTIAL DUTIES

• Aid in Improving our entire procure to pay process from requisition to payment through increased use of technology to ensure efficiency and accuracy in all processes
• Review existing processes, structures, and systems with a focus on simplifying and standardization
• Act as a point of escalation for Accounts Payable and ensure professional, accurate and timely remediation of issues
• Direct management of specific portions of the monthly and annual accounts payable close process
• Coach AP Staff and provide training and constructive feedback to enhance their work performance and assist in building a high performing team
• Other duties as assigned

• Ensure invoices are paid according to terms
• Review vendor accounts for past due invoices, debit balances and review of duplicate payments
• Ensure smooth conversion for vendors moving from check to electronic payment
• Assist in streamlining payment process in key areas.

  • Quick Checks
  • Wires
  • Marked Paid

• Manage high volume AP Customer Service inquiries, displaying a strong commitment to providing excellent customer service, including resolving issues within SLA and influencing the resolution of issues when responsibility falls outside of Payables.
• Manage the analysis of vendor statements and account reconciliations to anticipate issues, questions, and potential problems

• Excellent organizational skills & attention to detail
• Strong communication and interpersonal skills to build strong working relationships with key business partners, both internal and external
• Ability to work under pressure and time constraints
• D365 and Medius experience preferred
• Resourcefulness and an impulse to tackle problems and improve processes
• Proven track record of taking end-to-end ownership and driving results

• Bachelor’s degree, or an equivalent combination of education and highly relevant experience required.
• Minimum 5 years of related experience in Accounting or Accounts Payable
• 2 year of prior supervisor experience

The base salary range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base salary range: $45,000.00-$68,000.00 per year

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Alterra Mtn Co Shared Services Inc. and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Alterra Mtn Co Shared Services Inc. or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Denver, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Alterra Mtn Co Shared Services Inc. and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Alterra Mtn Co Shared Services Inc. and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.