Digital Specialist

Administrator, Printer Maintenance HPSCPOSITION PROFILEThe Administrator, Printer Maintenance will be responsible for the operation and maintenance of digital printers in a development and test lab environment.Works under the general guidance of more senior professionals, and decisions are aided by tools and processes. Receives detailed instructions and work is closely managed.JOB DUTIES AND RESPONSIBILITIES

Assists Operators to run high-speed, digital printers using ink-jet and electro-photographic technology and associated pre and post processing equipment in the development labs.

Set up and Operate equipment to produce output for engineers. Produce print samples and collect data at various operating points as directed.

Perform printer equipment preventive maintenance following established written service maintenance procedures for cleaning, adjustment, alignment, and verification of proper function

Assist engineers with lab configurations, equipment moves, and other work as needed.

Perform complex setup and maintenance of equipment

Plan work with input from engineers, and request operator assistance to complete work when necessary.

Assists in the repair of lab printers and other equipment when necessary.

Interface with Ricoh management to provide coverage, improve processes and address operational problems.

Train operators in equipment and lab operations and procedures as needed

Assist Development and QDE Engineers in test environment setup and execution

Exhibit high quality standards by producing repeatable and reliable results

Contribute to a safe and clean work environment by collecting and recycling used supplies, and maintaining lab cleanliness

Sets up, and performs basic tests cases, procedures, experiments, simulations or changes in accordance to written procedure

Understands the function, operating principles, and adjustment of tools and equipment utilized in assignments. Recognizes proper and improper operation of equipment and takes corrective actions

Responsible for results of assistance provided to other personnel. Recognizes errors in a wide variety of work and assures corrective action is taken. Other duties as assigned by management to include lobby oversight.

QUALIFICATIONS (Education, Experience, and Certifications)

Has knowledge of Printing Systems technology and is able to learn and operate, maintain, and perform minor repairs on digital production printer hardware and control units using established procedures and instructions.

Technical Associates Degree or Certificate, or equivalent experience in operation of measurement equipment.

KNOWLEDGE, SKILLS AND ABILITIES

Able to follow and complete test plans provided by engineering staff, collect and measure data, perform defined maintenance and contribute to a clean and safe working environment.

Understands and follows defined processes within the department.

Follows standard practices.

Interaction / collaboration on technical issues with both department and functional peers.

Able to build stable internal working relationships.

Negotiation may be required to resolve basic technical issues.

Able to perform printer equipment preventive maintenance following established written service maintenance procedures for cleaning, adjustment, alignment and verification of proper function, including long interval maintenance (i.e. 6 month, 1 year, and 2year intervals)

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Cope with stressors and demands that are associated with the job and/or the work environment so that acceptable and defined levels of performance and overall contribution are maintained. (While all jobs involve dealing with stressors, the particular stressors may vary job to job).

Work in areas which adhere to state and federal regulatory standards, or where no such standards exist, to nationally accepted guidelines; i.e., dust, fumes, physical and chemical agents.

Adaptable and flexible to work environment including, but not limited to, out of town travel as required to meet business commitments and working overtime, as business needs may require, handling multiple tasks concurrently, and easily adapting to new assignments, system, tools; produce clear, concise, accurate written communication, clearly conveying thoughts and ideas to peers, management, and customers; establish and maintain positive work relationships with peers, management, and customers, displaying willingness to understand diverse points of view; learn and apply new equipment and tools within an acceptable timeframe; and assume ownership of assignments, completing commitments on time. (While all of these continuing responsibilities apply to all jobs in the company, the specific ways in which they apply may vary job to job).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.Come Create at Ricoh:If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.Invest in Yourself:At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

EEO/Affirmative Action Employer M/F/Disability/Veteran