Shipping/Office/Customer Service Manager

Job Title: Shipping/Office/Customer Service Manager

Company: Android Jones, LLC

Skills needed:

-Excellent communication skills, both verbal and written, to interact effectively with customers and team members

-Strong customer service skills with a focus on resolving issues and ensuring customer satisfaction

-Proficiency in Adobe InDesign, Adobe Illustrator, and Adobe Photoshop

-Knowledge of Shopify preferred

-Ability to multitask and prioritize tasks effectively, demonstrating excellent time management skills

-Attention to detail/self starter

-Appreciation of art

Duties include:

-Manage all aspects of printing/shipping, customer service

-Printer maintenance

-Quality control

-Returns/exchanges/customer satisfaction

-International shipping (duty/taxes/customs)

-Filing insurance claims on lost/damaged items

-Pick ups/deliveries

-Manage all aspects of merchandise, artwork, office

-Inventory

-Manage gift shop at events

-Training and supervising employees/volunteers

-Prepares merchandise and inventory lists for vending/manages count ins/outs

-Oversee creation and launch of new products and releases

-Communicate with vendors and producers

-File management

-Office supply and vendor management

-Orders/billing/payments

-Developing a strong knowledge of artwork names and creation date

-Utilize company calendar when necessary

-Oversee special projects, performances, art shows

-Keeping office clean and organized

-Creating systems for organization when needed

-Weekly cleaning

Compensation and other details:

-Employee status: 20 hours per week

-$20-$22 per hour based on experience

-Based out of Hygiene Colorado

-Benefits include: Flexible working hours, potential for remote admin work, employee discount, 3% annual cost of living pay increase, unlimited unpaid vacation time (subject to approval), employer matched retirement (after 6 months), PTO (after 6 months)

-Please email resume and cover letter