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  • ID
    #55344666
  • Job type
    Full-time
  • Salary
    TBD
  • Source
    Aspen Skiing Company
  • Date
    2026-09-24
  • Deadline
    2026-11-23

The Aspen Snowmass Ski & Snowboard School is a collection of world class Pros who are committed to cultivating exceptional experiences that inspire journeys within. Our Pros know more than just teaching; they deliver acclaimed services, forge deep personal connections, and create new perspectives. The Aspen Academy is dedicated to talent development and offers industry leading training that supports our commitment to excellence. Through the Academy, Pros have the opportunity to gain a holistic instructor education. The Supervisor leads and supports Pros, indoor staff, and fellow supervisors to ensure exceptional guest service and operational excellence. The ideal candidate fosters a culture of professionalism, collaboration, and trust while promoting excellence in instruction and service. By building a supportive and high-performing team, the Supervisor enhances operational efficiency, guest satisfaction, and Pro retention. This position reports to the General Manager. The budgeted salary range for this position is $62,476 - $72,476. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.The seasonal dates for this position are November 9, 2026 through April 17, 2027. Job Posting Deadline: Applications for this position will be considered on a rolling basis.Essential Job Functions / Key Responsibilities  Organize and prioritize operational requirements based on departmental SOP’s, end of season analysis, and prescribed initiatives Supervise, schedule and staff a team of Pros to meet daily operational needs while ensuring scheduling accuracy throughout the season  Promote excellence in guest service by evaluating guest experiences and addressing concerns as they arise. Maintain an active on-hill presence, engaging with Pros and guests while observing guest experience and Pro performance at key times each day. Lead employee recognition efforts, performance management, and disciplinary actions  Mentor and provide guidance to Pros, including Academy training, PSIA certification, Stage IV progression, and Trainer pathway mentorship Collaborate with other departments to ensure seamless operations and enhance product knowledge Support ski school operations by assisting sales and reservations, payroll, and other teams as needed Promote and uphold a strong culture of risk management through clear communication and adherence to safety protocols Act in the best interest of ASC in growth and protection of current ASC business, including sales and investigating underground teaching  Conduct a thorough end-of-season analysis to assess individual and departmental strengths and opportunities, contributing to off-season evaluation and planning. Other duties as assigned  

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