Front Desk Agent

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral ProgramTo Learn More, please review the Benefits Eligibility Summary (https://vailresorts.service-now.com/hrportal?id=knowledge&sysid=4a491bcbdb8b6b0091bb929adb9619fe)Job Summary:As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upward mobility.Job Specifications:

Expected Pay Range: $21.00 - $22.50 / hour

Shift & Schedule Availability: Full & Part Time

Skill Level: Entry, Intermediate

Job Responsibilities:

Work face to face with customers

Check guests in and out

Answer phones

Handle all customer needs

Always maintain a professional appearance and demeanor

Help resolve discrepancies with guest bills

Other duties as assigned

Job Requirements:

Must be able to communicate fluently in English

Friendly, strong people skills

Somewhat strong computer skills

The expected pay range is $20.00 - $22.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 502693Reference Date: 07/18/2024Job Code Function: Front Office