Automotive Service Writer

ALLPRO TIRE AND WHELLS is looking for an Automotive Service Advisor!

We are looking for someone with a passion for automotive and a drive to achieve 100% customer satisfaction, self-motivated, reliable, and has a desire to train in the automotive field.

Responsibilities:

- Greet customers in a timely and friendly manner.

- Schedule service appointments.

- Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required

- Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with an explanation of associated costs, detailing problems and pertinent information, and secure client authorization of repair or service.