Experienced Plumbing Technician

Successful Service industry Plumbing companies need a great plumber with professional customer service and trade skills to handle the service needs of customers

Receive incoming telephone calls and messages from Dispatch daily to communicate issues needed to coordinate schedule and support the needs of the business

Utilizing Dispatch Software software as needed to create invoices, document history of the jobs through both notes as well as photographic documentation, travel ETA and Job progress

Handle calls for a variety of customer needs

Successfully Diagnose a variety of issues

Communicate the value levels of different options

Communicate with customers to educate and support the decision making process

Appropriately use supplies for each job, and communicate on supply usage

Successfully install a job to meet quality expectations of code, and professionalism

Show Installation through Before/After method

Communicate with Dispatch/Dispatch Software on successful completion

Maintain valid driving license

Successfully Complete training on the Plumber I training skill list during the scheduled evaluation period

Handle all interactions with Oak Plumbing customers in a professional manner/appearance in keeping with the company Culture

Attend and participate in mandatory training for a variety of subjects

Train with assigned Plumbing Technician as needed based on the Technician's schedule

Maintain safety expectations of Oak Plumbing at all times

Other duties to be assigned by management