Entry Level/Part time IT Support/Help desk Assistance (San Jose north)

DominoComp Inc. is an I.T. solution provider located at the center of Silicon Valley, North San Jose. We are seeking for a Desktop Support Technician, Entry Level, can work at least 32 hours or more a week Monday to Friday. Training will be provided. We serve the entire Bay Area including but not limited to Palo Alto, Fremont, and Sunnyvale. The position is responsible for daily application support to users, installing and configuring software and hardware in desktop & notebook computers, printers, documenting procedures, training users, interfacing with vendors, answering phone calls, on-site service, and RMA. The ideal candidate must possess a general understanding of networking concepts and be able to troubleshoot general PC or Mac hardware and network connection issues. Must possess a valid California driver license with clean DMV record, clean background check and be able to lift 55 lbs.

This part time job can have potential to become full time. College students are welcome.

Qualifications:

Knowledge of OS (Windows 10/11)

Microsoft Office 2019/2022 suite, Office 365

Outlook knowledge is a MUST!

Google App

Some knowledge of TCP/IP, FTP, DHCP and DNS.

Demonstrated ability and aptitude for configuring a variety of devices including laptops, cell phones, iPhone/Android and printers.

Experience with PC assembly, CPU, RAM, HDD, Video Cards, etc.

Must have excellent customer service and communication skills.

Ability to manage and prioritize multiple assignments.

Responsive and proactive.

Independent, flexible, and detail-oriented.

Handle other daily jobs such as RMA, and ordering.

Quick learner