Software Engineer Wanted: Call Supporter/Manager

Remote (US-based)

Are you a retired software engineer looking for a flexible role? Our US-based software development agency is seeking a seasoned professional to join our team as a Call Supporter/Manager.

Responsibilities:

Technical Support: Provide expert technical assistance to clients via phone and email.

Problem Solving: Diagnose and troubleshoot software issues, offering solutions and guidance.

Team Management: Oversee a team of software developers, ensuring efficient operations and customer satisfaction.

Knowledge Sharing: Mentor and train team members on new software features and technologies.

Qualifications:

Extensive experience as a software engineer

Strong problem-solving and troubleshooting skills

Excellent verbal and written communication abilities

Ability to work independently and as part of a team

A passion for helping others and providing exceptional customer service

Benefits:

Flexible work arrangements (remote)

Competitive compensation

Opportunities for professional growth and development

If you are a retired software engineer looking for a rewarding and challenging role, we encourage you to apply. Please submit your resume and a brief cover letter to contact@scanifydev.com or (267) 214-1939