Front Desk Representative

Job description/Overview

We are a leading company in home remodeling in the South Bay. We're now hiring a Front Desk Representative as we expand our showroom, services, and products. Our front desk employee will undertake all receptionist and clerical duties at the desk of our showroom entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

This position will start part-time with potential to expand to full-time.

Responsibilities for Front Desk Representative

Greet and welcome customers

Offer customer beverages and snacks

Schedule and confirm appointments/conference rooms/meeting space

Answer phones, take messages, and route calls to specific people

Handle company inquiries

Sort and distribute mail

Ensure reception area is tidy

Assist with administrative duties for senior management

Clean and maintain beverage area, conference rooms, meeting areas, and showroom displays

Assist in maintaining COVID-19 compliance

Occasionally ring customers up at the sales desk

Take up other duties as assigned

Qualifications for Front Desk Representative

Excellent customer service skills

Incredibly detail oriented

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Outlook, Excel and Word) and Adobe

Familiarity with office machines (e.g. fax, printer etc.)

Strong communication and people skills

Good organizational and multi-tasking abilities

Great time management skills

High school diploma or GED equivalent; additional qualifications will be a plus

Job Types: Full-time (Monday-Friday)

Pay: $22.00 - $25.00 per hour

COVID-19 considerations: