Hiring Full time Monday-Friday

We are seeking an experienced, organized, and customer focused Client Service Representative to join our team. The Client Service Representative is responsible for providing exceptional customer service to our clients, addressing customer inquiries and resolving issues. The ideal candidate has strong problem-solving skills, and is able to manage multiple customer accounts efficiently

Client Service Representative Duties and Responsibilities

Respond to customer inquiries and resolve issues in a timely manner

Manage accounts and ensure customer satisfaction

Conduct in-person interviews in potential and existing client's homes

Develop and maintain customer relationships

Ensure customer information is current

Share information about our products and services by following sales scripts

Perform customized targeted sales strategies

Closing sales and leading customer through the process

Monitor customer feedback and report it to management

Create reports on customer service metrics

Client Service Representative Requirements and Qualifications

Must be able to read and write in English

Customer service, or related field

3+ years of experience in customer service preferred

Energetic, professional, and friendly demeanor

Excellent communication and interpersonal skills

Strong problem-solving and multitasking skills

Able to work in a fast-paced environment with changing customer needs and demands

(Candidates are required to undergo a background check; however, having a prior criminal history will not automatically disqualify you from consideration!)