Dental Front Office Receptionist / Patient Coordinator

We are a well-established multi-doctor general dental practice with over 20 years of experience serving the South Bay community. We’re currently seeking a Dental Front Office Receptionist / Patient Coordinator to join our friendly and supportive team. This is a weekday-only position (4–5 days/week, no weekends), ideal for someone who is reliable, caring, personable, and has strong communication skills.

Key Responsibilities:

Greet and check in patients with professionalism and warmth

Answer phone calls, emails, and text messages

Schedule and confirm appointments using Dentrix

Manage doctors' daily schedules and patient flow

Maintain accurate and up-to-date patient records

Prepare patient forms, including medical history, consents, and referrals

Coordinate with specialists regarding patient treatment plans

Collect/process patient payments

Verify insurance benefits and prepare treatment plans accordingly

Qualifications:

Minimum 2 years of front office experience in a dental office

Proficient in Dentrix and use of technology (digital communication)

Strong interpersonal and customer service skills

Detail-oriented and able to manage multiple tasks in a fast-paced environment

Knowledge of HIPAA rule and ability to maintain patient confidentiality

High school diploma required; bilingual candidates preferred

Benefits:

Very competitive salary, based on experience

Performance-based bonus opportunities

Health insurance coverage

Retirement savings plan

Paid holidays and vacation time

If you're passionate about patient care and want to be part of a dedicated, long-standing team, we’d love to hear from you!