Harmonic Brewing Seeking General Manager

ABOUT US

Harmonic Brewing is a local brewery dedicated to Bay Area Craft, Culture, and Community. Our Thrive City taproom & event venue opened in 2021, situated in the public plaza surrounding the Golden State Warriors’ Chase Center complex. This communal gathering place has become our company focus, serving craft beer, wine, and food in a high volume, yet friendly format. With strong momentum and veteran staff in place, we are seeking a rockstar GM to maximize Harmonic’s immediate opportunity.

JOB RESPONSIBILITIES

The General Manager will optimize operations and drive company profitability, focusing on Thrive City taproom operations. The best manager candidate will show an ability to:

Drive revenue & profit

Retain & attract talented employees

Improve & enforce standard operating procedures (SOPs)

The main components of the job are as follows:

P&L Management

Drive profitability based on P&L analysis and management

Improve menu profitability, with a focus on food

We are testing a new Lunch menu, which is an immediate growth opportunity

Increase average order value

Sales/Marketing/Communications

Maintain high customer satisfaction and loyalty

Drive awareness, repeat customers, and new foot traffic

Collaborate with Events Manager to boost group & buyout business

Collaborate with Warriors Retail Mgr (landlord) and other Thrive City retail businesses to promote public events

Interface with social media staffer to develop strategy & content that support the overall brand & offering, as well as specific revenue streams & promotions

Re-develop other marketing channels such as newsletter, website, and local outreach

Staff Management

Foster and maintain a positive work environment in order to attract and retain talent

Schedule employee shifts using 7shifts software and assign duties effectively

Support staff with service functions, particularly at peak times

Ensure employees are properly trained and certified

Provide on-going direction & coaching to employees, and conduct quarterly & annual reviews

Leverage sales & payroll report data to improve staffing efficiency

Operations

Manage taproom, including inventory / ordering and organization

Improve & enforce SOPs for opening, closing, and various aspects of service

Manage Toast POS on both the back-end (menu updates) and front-end (staff usability)

Work with ownership to make improvements to facility and any/all aspects of product & process

REQUIREMENTS

This is a full-time position, with some long days and weekends required, including working on your feet. However, this is not a typical “restaurant burnout” type of role. It is a leadership position that will leverage an existing support system, including landlord, ownership, back office, and veteran bar & kitchen staff.

Bachelor’s degree or equivalent strongly preferred

2+ years in management at a high volume restaurant, bar, event venue, or similar business

Knowledge of and passion for the local craft beer industry

Strong interpersonal communication skills

A positive, ethical, and friendly disposition

Experience with the following software, or similar:

Toast POS

7shifts Scheduling

G-Suite

MS Excel / Google Sheets

Adherence to local labor, health, and safety regulations

Commitment to customer service and professionalism

Strong problem-solving aptitude and ability to make decisions in a fast-paced environment

Demonstrated ability to manage P&L and drive profitability, particularly through menu costs and SOPs

COMPENSATION & BENEFITS

$80,000-110,000 based on experience and performance

10 days (80 hours) paid time off per year

Health & dental insurance coverage

Cell phone service plan

Deep discounts on beer, food, and apparel

HOW TO APPLY

Applicants passing the initial resume screening will be contacted for a phone/video conference interview, and potential in-person interviews to follow.

CHEERS!