Guest Services Attendant

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08f6f0d8-fe33-401f-a518-03fc32c3ad35&ccId=19000101000001&jobId=505626&lang=enUS

About the Position

We are seeking a dedicated Guest Services Associate to join our team.

This role is crucial in providing exceptional customer service and maintaining a welcoming environment for our guests.

Duties and Responsibilities

- Greet and welcome guests in a professional and friendly manner

- Provide high-level customer service and promptly fulfill guest requests

- Maintain cleanliness of store, office, and other areas as needed

- Perform opening and closing duties

- Answer phone calls and relay messages accurately and promptly

- Offer information to guests on various topics such as transport and pricing

- Operate cash register accurately and efficiently when required

- Resolve customer complaints effectively

- Monitor and report safety issues to supervisor immediately

- Perform other duties as assigned by management

Operating Responsibilities

This role involves diverse tasks requiring sound judgment and adherence to policies and procedures. The ideal candidate is a self-starter who thrives in a team environment, capable of managing multiple projects simultaneously while meeting customer needs. Must be adaptable to frequent interruptions and changing priorities.

Qualifications

- Exceptional customer service skills with a reputation for going above and beyond

- Positive attitude and professional demeanor

- Excellent communication and time management skills

- Ability to maintain composure during high-activity periods

- Skilled at managing multiple projects simultaneously

- Strong attention to detail

- Ability to pass a background check

- Basic water safety skills

- Capable of working in extreme weather conditions

- Ability to work effectively under pressure

- Flexible availability to work various shifts as needed

- General accounting knowledge and understanding of financial statements

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08f6f0d8-fe33-401f-a518-03fc32c3ad35&ccId=19000101000001&jobId=505626&lang=enUS