-
ID
#5290095 -
Job type
Full-time -
Salary
TBD -
Source
Square -
Date
2020-10-28 -
Deadline
2020-12-27
Senior CRM Product Manager- Sales
California, Sanfrancisco, 94102 Sanfrancisco USAVacancy expired!
Job Description
At Square, we build elegant solutions to solve real problems. As a CRM Product Manager you will be a part of the Business Technology team with a focus on supporting Square's Go-To Market teams. You will create enterprise solutions to our partners spanning across Sales and Account Management. As part of this role, you will understand our internal users and will focus on increasing the efficiency of our vertically integrated operations, building scalable platforms, and creating excellent internal tools that help develop & customize operational workflows.
You Will:Inspire creativity and translate Go-To Market executive strategy to ensure cohesiveness across Sales and Account Management functions
Be the expert on product, solution, and process domain relating to sales business processes like Lead & Opportunity Management, Attribution, Forecasting, and Quote-to-Cash
Consult and guide partners to maximize value of connected applications including Salesforce, CPQ, and other third-party sales enablement tools
Act as a strategic technology partner and maintain relationships with product owners, business leadership, and sales engineering teams
Lead requirements gathering sessions, document current and future state business processes, and understand business priorities to recommend technology solutions
Strategize all future technology investments to align with business goals and objectives
Establish KPI metrics to understand return on investments and impact on process domain
Identify opportunities to improve or automate current state business processes
Create user stories to support the design and development of Salesforce solutions
Manage, groom, prioritize backlog, and partner with the delivery team for delivery
Project manage smaller projects and measure quantifiable value delivery
Act as product manager for new builds and partner with UI/UX and engineering resources
Help improve standardization and adoption of common practices
Strong data analysis skills and experience improving data quality
Write technical documentation and provide team training
Qualifications
You Have:BS in Information Systems, Computer Science or other relevant degree
8+ years of product management experience, with at least 2 years building internal tools
5+ years of enterprise experience using Salesforce to develop business solutions
Led the delivery of company-wide product programs
Ability to summarize complex internal needs across the company
Expertise in developing a multi-year vision and accompanying product roadmap
Experience with project management methodologies to manage timelines
Experience with agile-scrum methodologies for sprint planning and execution
Understanding of CRM principles including marketing and sales operations
Previous roles in a consulting or high growth, tech environment
Impeccable customer success mindset
Certified Salesforce Administrator, Developer, or Sales Consultant
Experience with CPQ and quote to cash processes
Additional Information
At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.PerksAt Square, we want you to be well and thrive. Our global benefits package includes:- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Vacancy expired!