Impact Analyst

About the organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco's homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.Salary range: $70,000 - $75,000 based on experienceSchedule: Full time, Monday - FridayLocation: 37 Grove St., San Francisco. Hybrid.Organizational Core Competencies: Accountable / Adaptable / Client-centered / Collaborative / Committed to diversity, equity, inclusion and belonging / ResourcefulPosition Overview:Compass Family Services is seeking a smart, curious, and creative person who is passionate about using data and evaluation to improve outcomes for homeless families in San Francisco. This is a highly collaborative position that will be analyzing program data; facilitating staff in making data meaningful; creating charts and visuals; developing reports and updating organizational dashboards; and executing other project-related tasks as needed.This position requires discipline and keen attention to detail to manage multiple projects simultaneously.Responsibilities:

Coordinate organization-wide evaluation projects through their evaluation cycles including: engaging directly with clients, staff, and other stakeholders, convening and facilitating focus groups and advisory group meetings, creating and administering qualitative and quantitative data collection instruments, performing data analysis and presenting analysis to relevant stakeholders.

Support housing programs through monthly meetings to ensure leadership and staff have the relevant reports and dashboards to implement and evaluate programs and that the database is meeting their program needs.

Analyze and present quantitative and qualitative analysis of data gathered from Compass programs including client satisfaction surveys

Create compelling visuals to share with staff and aid in understanding of the data.

Conduct focus groups and interviews with families who are accessing Compass Services.

Facilitate program staff to use data to make decisions that will increase program impact for Compass families.

Partner with the Development team to share out evaluation findings with external partners.

Work in partnership with frontline staff and the leadership team to support a data-driven culture.

Education, Experience, and Requirements:

1-4 years of diverse methods of analysis and evaluation experience in a professional or academic setting

Ability to frame appropriate analyses and draw conclusions from data

Experience developing engaging visual products and reports of findings, including infographics, slide docs, graphics, dashboards, etc.

Experience facilitating and presenting information to non-technical audiences in a manner that supports diverse learning and communication styles and encourages active participation.

Ability to format documents and presentations in Microsoft Office applications such as Word, Excel, and PowerPoint with efficiency and attention to detail

Ability to communicate well across various levels in an organization and work collaboratively with people with a varying range of technical competencies

Ability to thrive in a fast-changing, multi-program environment

Demonstrated strong organizational and time management skills

Passion for the mission of Compass Family Services including an appreciation of the history, strengths, and experiences of multiple communities, particularly those which experience systemic oppression

Demonstrated commitment to diversity, equity, inclusion and belonging work

A love of learning and an interest in contributing not just technical skills but critical thinking and your own unique perspective

Compensation and Benefits:

Salary: $70,000 - $75,000 annually based on experience.

Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.

Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.

Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.

Membership in OPEIU/Local 29 union.

Additional Details:

Office location: 37 Grove St., San Francisco, less than a block from Civic Center BART/MUNI station.

This is a hybrid role. During training, the Impact Analyst will come into the office every day. Afterwards, they can work a mix of in-office and remote days each week. Fully remote is not possible.

Covid vaccination required for all staff.

To Apply: Please apply through our online application.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.